Terms & Conditions


We accept orders only on the basis that you have read and understood our terms and conditions.

 

Shipping and Handling


 

We aim to dispatch your order the same day we receive it, if we have the product in our store. If we have to order it from a supplier please allow up to two weeks. We will endeavour to inform you of the approximate delivery date on receipt of your order. All items are dispatched via Fastway Courier Services and normal delivery time is 2 working days unless previously specified.

Any shortfalls or defects should be notified to Elmay Boutique, 30 Clanbrassil St, Dundalk, Co. Louth A.S.A.P. in writing by post or e-mail: elmayboutique@gmail.com. Do not return items to us prior to notification in writing.

  • We aim to offer free delivery where possible but reserve the right to change this policy at short notice if courier costs rise in the future.

  • Free Delivery valid only on orders over €50 to customers in ROI and NI.

  • A collection Service is available at our store - Elmay Boutique, 30 Clanbrassil St, Dundalk, Co. Louth.

  • We track all IP addresses and report fraudulent activity. Please keep in mind, credit card fraud is a very serious offence.

  • Goods must be fully checked prior to signing for them, as claims can't be dealt with after you have signed for the delivery.


  •  

    Free Delivery on orders over €50 will be granted to addresses in the Republic of Ireland and Northern Ireland only. Otherwise any items purchased with a total value of €49.99 or less will automatically incur a €5 postal charge. Each parcel with a European delivery address excluding ROI and NI will automatically incur a €10 postal charge. There will be a €20 total postal charge for each international order.

    It is your responsibility that the correct delivery address is entered prior to the completion of your order. Elmay Boutique will not be held responsible for incorrect addresses received and are therefore not obliged to give refunds for any inaccuracies provided by the recipient.

    Note; we aim to have orders placed before 1pm on a normal working day delivered to you the next working day where possible.

     

    Indemnification


     

    You agree to indemnify, defend, and hold harmless, (details), its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable solicitors fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

     

    Return Guidelines


     

    When returning an item under the following guidelines please make sure your unique reference number is enclosed in the original packaging as only items returned to us under these guidelines and within the specified 14 days of receipt timeframe will be entitled to a full refund.

    We want you to be happy with every purchase you make.

    Accordingly, you may inspect the items you buy as if you were in one of our stores. While you are deciding to keep your purchases, you do have a statutory duty to take reasonable care of the goods. Therefore please do not damage the items whilst you inspect them or try them on for size. You must ensure goods returned are unworn and repacked in the original packaging.

    Also If the product is defective, please arrange return it as soon as possible and we will either deliver a new one to you or refund you the cost of the product and if applicable the original delivery cost. Any breakages or damages should be reported to us within 24 hours of delivery.

    Send an email stating your intention of returning the product(s) and in the subject bar of the email please type your unique reference number enclosed within the parcel.

    In the email please state the tracking details to enable us to track the parcel’s whereabouts. Elmay Boutique will not be responsible for any Item(s) returned by standard post, this is at your own risk.

     

    Privacy Policy


     

    Please read the following privacy policy carefully before using this website. Use of the website implies an acceptance of this privacy policy.

    If you have any queries or concerns regarding the use of personal information please contact - Elmay Boutique, 30 Clanbrassil St, Dundalk, Co. Louth - 042 9386339

    This policy may change on occasion so please check back from time to time.

    This policy only relates to the use of data provided to us via the internet and e-mail source.

     

    Data Information


     

    Elmay Boutique will only use your details for administration (including the provision of any goods, service e-mail product information that you have requested), customer service and the profiting of your purchasing preferences.

    The only cookies used on this site are to remember your preferences for your next visit "My Wish List" and one to hold your shopping cart identification.

    © Copyright 2019 Elmay Boutique

    webtown logo